Privacy Policy

Last Updated: June 2023

At HockeyPro Hub (“we,” “us,” or “our”), we understand that hockey players value speed, security, and reliability – both on the ice and in their online transactions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hockeyprohub.com or make a purchase from us.

1. Information We Collect

We collect information to provide better services to all our hockey community members:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment processors), and phone number.
• Device Information: We automatically collect certain information about the device you use to access our site, including IP address, browser type, and operating system.
• Order Information: Details about the hockey equipment you purchase, including Bauer gear, Adidas apparel, fitness equipment, and other products.
• Communication Data: When you contact our customer service team (many of whom are hockey players themselves), we may keep records of those communications.

2. How We Use Your Information

We use your information with the same precision as a well-executed power play:

• To process your orders for hockey sticks, goalie equipment, apparel, and other gear
• To communicate with you about your orders, team purchases, or preseason strategies
• To screen for potential risk or fraud (especially important for high-value goalie equipment orders)
• To improve and optimize our website for hockey players worldwide
• To provide you with information or advertising relating to products that may interest a serious hockey player

3. Sharing Your Information

We share your information only when necessary to complete your play:

• Service Providers: We share information with third parties who help us provide our services, including payment processors (like PayPal and credit card companies), shipping carriers, and IT service providers.
• Compliance with Laws: We may disclose your information to comply with applicable laws or respond to legal requests.
• Business Transfers: If we’re involved in a merger or acquisition, your information may be transferred as part of that deal.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same intensity as a goalie protects the net:

• All transactions are processed through 256-bit SSL encryption, the same security standard used by professional sports leagues
• Your payment information is never stored on our servers
• We implement reasonable security measures to protect against unauthorized access or disclosure
• Data is stored on secure servers with limited access

While we implement these measures, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can ask us to correct inaccurate information.
• Deletion: You may request deletion of your personal information, subject to certain exceptions.
• Opt-Out: You can opt out of marketing communications at any time.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience:

• Essential Cookies: Necessary for the website to function (e.g., shopping cart)
• Performance Cookies: Help us understand how visitors use our site
• Advertising Cookies: Allow us to show relevant hockey equipment ads

You can control cookies through your browser settings, but disabling essential cookies may affect site functionality.

7. International Transfers

As we serve hockey players worldwide (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Changes to This Policy

We may update this policy periodically to reflect changes in our practices. We’ll notify you of significant changes by posting the new policy on our site with an updated date.

9. Contact Us

“We protect your data with the same dedication we bring to the game.” – HockeyPro Hub Team